Pullman Dubai Creek City Centre Residences

Wonderful
Traveller Type: Family with Young Children
  : Spacious apartment.

Exceptional
Traveller Type: Family with Young Children
  : Location . Friendly staff & clean
  : Could be more equipment in the apartments eg we had no bowls or scissors, or basic cleaning stuff like washing-up liquid or cloths

Pleasant
Traveller Type: Business Traveler
  : inside dcc mall so very convenient with access to the food court and shopping round the clock
  : too expensive for the facilities provided

Exceptional
Traveller Type: Business Traveler
  : Staff were helpful. Maya offered a late checkout which I needed. They were providing housekeeping every day to a perfect level. Everything was excellent.
  : Nothing

Good
Traveller Type: Family with Young Children

Exceptional
Traveller Type: Solo Traveler
  : Within city center mallHelpful staff at the residence Quite
  : No soap for the washing machine you have to buyNo dishwasher tablets you have to buy from market

Exceptional
Traveller Type: Traveling as Couple
  : Once again everything was perfect with our stay and we were not disappointed and was excellent value for money. When I made the booking we requested the room we had stayed in last year but unfortunately it was not available when we arrived so we had been allocated another one bedroomed apartment which was larger in size and we loved it. The rooms were very spacious and comfortable and there was everything in the apartment we needed for our stay. It even had a balcony which was perfect for sitting on either during the day or on an evening. We were well looked after by our 3 housekeeping staff Binu, Abdulla and Jiwan who kept our room spotless. We did not have breakfast but we did use the restaurants at other times of the day and once again no complaints there as the food was delicious. One of the plus sides about staying at the Pullman Residences is that it is attached to the Diera City Centre Mall itself and you can go straight into the mall from the hotel side of the Pullman which was a bonus and from there you had access to the Metro system which we used a lot to get around Dubai. Also as we were staying in an apartment we found the large supermarket 'Carrefour' which is in the mall had everything we needed. I would like to say that all your staff are a credit to you as they are very professional, courteous and helpful especially your reception staff. One gentleman (I think his name was Mr Mahmood or Mr Mashood, I'm not sure ) helped us with all our various queries very professionally and we wanted to say many thanks to him. This year was the Pullman's 25th Anniversary in Hospitality and I can see why as they are very professional and look after their guests very well. As part of their 25th Anniversary celebrations they had a Secret Concierge and we were chosen for this which was a lovely surprise and once again thankyou. It was not our first time staying here and we are looking forward to returning again next year.
  : The only thing we could fault was that during the day the music was to loud at the pool so you could not relax and it did stop us from relaxing by the pool as long as we would have liked each day. We also noticed that a few guests spoke to the lifeguards about it and they either turned it off or down. On a night time the pool seemed much livelier as people were enjoying the bar so the music gave it atmosphere.

Exceptional
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type:
  : Big rooms good showers serviced daily