Super Luxury Near Burj Khalifa DownTown

Fair
Traveller Type: family with young children
  : The location:Within walking distance & views on dubai mall & burj kalifaCarrefour supermarket on ground floor.Taxi stand with taxis available 24hrs.
  : Property staff & booking.com service1. They gave us incorrect address. We had to go around with our luggage & young kids to find it.2. We were charged 300aed for an extra bed when in fact a couple hours before check in , the staff property mentioned it is a mattress set and to our surprise it was a thin mattress still new in plastic bag and for which they do not provide covers, sheets or even pillow. We asked for refund, but they refused as they said they bought this mattress just for us!3. They charged us for cleaning fee 500aed but they do not mention there is no housekeeping during the stay, no change of towels during whole stay.4. Mouldy filthy bathroom tiles upon check in and no one came to clean it even after we complained. At the same rate we payed for this apartment , we could’ve got 2 rooms with breakfast at a good chain hotel nearby. Never again. We feel cheated.

Fair
Traveller Type: family with young children
  : no singel thing good
  : privet flat not mention in booking.locatin deffrent than what in booking site

Fair
Traveller Type: family with young children