Sun and Sands Plaza Hotel

Policies

WiFi is available in the hotel rooms and is free of charge.

No parking available.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 17 years old stay for AED 100 per person per night when using an existing bed.
Children from 3 years old to 17 years old stay for AED 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that all guests staying and visiting guest at the hotel must present a valid original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries upon check-in.

Please note that the property only accepts families. Couples wishing to share a room must provide proof of marriage.

Please note that early check in is subject to availability of the room, the hotel can offer free check in after 12:00 HRS, additional charges apply before 12 HRS. Please note that all non-guaranteed reservation will be cancelled by 18:00 HRS.

Please note that hotel reserves the right to cancel the booking without any notice if the guests credit card cannot be pre-authorized/pre blocked. The credit card used to make the booking is required to present upon arrival. In the event of early departure, the amount will subsequently be refunded on the Debit / Credit Card used for payment within 14 working days.

For refundable bookings, pre-authorization for the first night will be done 2 weeks prior to arrival. For non-refundable bookings, credit card/debit card will be charged for the amount of the entire stay at the time when booking is made and will not be refunded.