Sofitel Dubai Jumeirah Beach

Policies

When booking more than 7 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please inform Sofitel Dubai Jumeirah Beach in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Upon arrival all guests must present a passport or Emirates I.D. card to be registered. Please note that only registered guests may access the guest floors.

The hotel accepts all major credit cards. Any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest staying is not the cardholder or if the credit card used cannot be produced at the time of check-in, the guest must provide alternate payment arrangements. Under no circumstances will the hotel honour any past (prepayments, deposits etc.) or future payments without the presentation of the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to non-compliance of these requirements.

The hotel requires a guarantee for any charges that you may incur during your stay, including the mandatory AED 20 per room, per day Tourism Dirham Fee. A valid credit card in your name may be presented and we will pre-authorize an amount to cover your charges. Should your billing surpass this amount during your stay we will require an additional authorized amount. Only upon check-out will we actually debit and charge your credit card for the actual amount of your bill. After departure, any unused pre-authorized amount will be released by the hotel.

Guests are also encouraged to enjoy and take advantage of Sofitel Dubai Jumeirah Beach direct access to the sandy open beach across the hotel. Complimentary beach kits are available to hotel guests at the SoFIT fitness centre reception.